Terms of service

 

Terms of Service Last updated: 9 July 2026

Please read these Terms of Service carefully before placing an order with Rubber Torch. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us Rubber Torch operates the website rubbertorch.com. For any queries, please contact us at admin@rubbertorch.com.

2. Order Acceptance and Processing. All orders are subject to acceptance by Rubber Torch. We reserve the right to refuse or cancel any order at our discretion — including where products are unavailable, pricing errors have occurred, or fraudulent activity is suspected. A contract is formed only upon dispatch of your order.

3. Pricing and Payment All prices are in GBP (£) and inclusive of VAT where applicable. Payment is taken at the time of order. We reserve the right to amend prices, but changes will not affect already-accepted orders.

4. Shipping and Delivery. We ship within the UK only. Orders are typically delivered within 2–4 business days. Free shipping applies on orders over £30. See our shipping page for full details.

5. Returns and Refunds We offer a 30-day return window from the date of delivery. Items must be returned in their original condition. EU customers benefit from a 14-day cooling-off period. See our returns pageRefund Policy for full details and exceptions.

6. Consumer Rights Nothing in these terms affects your statutory rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

7. Intellectual Property All website content — text, images, logos, and graphics — is the property of Rubber Torch or its licensors. You may not reproduce or use any content without our prior written consent.

8. Limitation of Liability. To the fullest extent permitted by law, Rubber Torch is not liable for indirect, incidental, or consequential loss. Our total liability shall not exceed the value of the relevant order. Nothing limits our liability for death, personal injury caused by negligence, or fraud.

9. Governing Law: These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms We may update these terms at any time. Continued use of our website constitutes acceptance of any revised terms.

11. Contact Us Questions? Email us at admin@rubbertorch.com.

SECTION 25 - CONTACT INFORMATION

Rubber Torch
admin@rubbertorch.com
Office A13, Champions Business Park, Wirral, CH49 0AB                                            01515425026                                                                                                            09840279
VAT GB443546687